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Title: Reengineering the Corporation Revised Edition : Manifesto for Business Revolution, A by Michael Hammer, James Champy ISBN: 0-06-662112-7 Publisher: HarperBusiness Pub. Date: 05 June, 2001 Format: Paperback Volumes: 1 List Price(USD): $16.95 |
Average Customer Rating: 4.13 (30 reviews)
Rating: 5
Summary: A great update of a much maligned book
Comment: What ever your feelings on reengineering (dramatic process improvement or excuse for downsizing payroll) Hammer and Champy reinvigorate the topic for the new millenium in this clear revision. Learning from their mistakes (they move process to the front instead of radical in their four word description), they reintroduce the goal of making major gains in reducing wasted work and time. Their case studies read as a list of comeback stars in corporate America and show that great strides can be made and do pay off. Just as Six Sigma is trying to reengineer TQM for a new economic reality, this book once again brings process improvement to the forefront of business management conciousness.
Rating: 4
Summary: Though old concepts, it is an easy read and a solid tool.
Comment: "Reengineering the Corporation" was THE management book for the early to mid 90's. Many companies, including my own, adopted the Reengineering philosophy. The book implants basic management principles of process redesign. Specifically, the book encourages business leaders to examine their core processes (e.g. the order fulfillment process). Then, starting with a clean sheet of paper, the book encourages a redesign of those processes to their maximum efficiency. A critical theme throughout the book was employee ownership of processes.
In fairness to those that have been involved in process redesign, Hammer and Champy's book does not introduce new management concepts. Rather, it packages the process redesign concept very nicely.
The book is a very easy read, including many examples of companies that have successfully reenginered core processes.
I would recommend this book to two groups. If you are a manager unfamiliar with process redesign or Total Quality Management, I would recommend this book for you. If you are a student studying business, I would strongly recommend this book. As an MBA student, I have used quotes from this book on numerous occasions.
On a final note, James Champy does admit in a later publication, that reengineering has failed in many companies (Reengineering Management). But, the concepts are sound and the examples are moving.
Overall, it is a solid business tool.
Reviewed by Jay A. Goklani
Rating: 3
Summary: Some great ideas, but not thoroughly thought-out
Comment: This book has some great ideas, particularly the idea to take a fresh look at processes. For any established process, it's likely that enough has changed since the process was born that the process is no longer the best way to get from the beginning to the result. This book is well written and easy to read and the examples are especially useful in illustrating the major benefits of reengineering.
Unfortunately, many of points are not as well-thought out. For example, the book advocates building teams around discrete processes but fails to realize that this just moves companies from horizontal silos to vertical silos. These vertical silos cause different but still serious problems. Also, the book mentions the critical role of Information Technology, but fails to realize that they can often lead reengineering efforts because if they have a solid knowledge of the business and new technologies they are in the best position to see the new possibilities. Another confusing area is that book indicates certain problems that should be overcome in an initial reengineering project such as functional departments and lack of understanding of reengineering continue to be problems for subsequent reengineerings.
Many of the questions that are not answered in this book are answered in John Case's "Open-Book Management". Open-Book Management and Reengineering have many things in common including empowered workers, performance measured by results, and coaching managers, but Open-Book management does a much better job of explaining what really drives these changes and how they can best be aligned.
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Title: Beyond Reengineering : How the Processed-Centered Organization is Changing Our Work and Our Lives by Michael Hammer ISBN: 0887308805 Publisher: HarperBusiness Pub. Date: 10 September, 1997 List Price(USD): $16.00 |
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Title: Built to Last : Successful Habits of Visionary Companies by Jim Collins, Jerry I. Porras ISBN: 0060516402 Publisher: HarperBusiness Pub. Date: 20 August, 2002 List Price(USD): $17.95 |
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Title: The Reengineering Revolution by Michael Hammer ISBN: 0887307361 Publisher: HarperBusiness Pub. Date: 28 April, 1995 List Price(USD): $17.95 |
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Title: Leading Self-Directed Work Teams by Kimball Fisher ISBN: 0071349243 Publisher: McGraw-Hill Trade Pub. Date: 18 November, 1999 List Price(USD): $24.95 |
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Title: World Class Manufacturing: The Lessons of Simplicity Applied by Richard J. Schonberger ISBN: 0029292700 Publisher: Free Press Pub. Date: 02 June, 1986 List Price(USD): $37.50 |
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