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Title: The Complete Idiot's Guide to Great Customer Service (Complete Idiot's Guide To...) by Ron Karr, Don Blohowiak, Steve Albright ISBN: 0-02-861953-6 Publisher: Alpha Books Pub. Date: January, 2003 Format: Paperback Volumes: 1 List Price(USD): $16.95 |
Average Customer Rating: 5 (1 review)
Rating: 5
Summary: Complete Idiot's Guide, Great Customer Service by Ron Karr
Comment: The Complete Idiot's Guide to Great Customer Service, like other books of the Idiot's series is easy to grasp and extremely helpful for start-up companies. It is also a good read for customer support staff, who work at traditional call centers or just receive emails through a network. This book shows you how to better your buisness with improved Customer Service.
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Title: Customer Service for Dummies by Karen Leland, Keith Bailey, Giles H. Bateman ISBN: 0764552090 Publisher: For Dummies Pub. Date: 10 September, 1999 List Price(USD): $21.99 |
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Title: 155 Legal Do's (and Don'ts) for the Small Business by Paul L. Adams ISBN: 047113161X Publisher: John Wiley & Sons Pub. Date: 14 August, 1996 List Price(USD): $18.95 |
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Title: Winning Decisions : Getting It Right the First Time by Paul J.H. Schoemaker, J. Edward Russo ISBN: 0385502257 Publisher: Currency Pub. Date: 26 December, 2001 List Price(USD): $27.50 |
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Title: Essential Managers: Managing Budgets by Stephen Brookson ISBN: 0789459698 Publisher: DK Publishing Pub. Date: 01 August, 2000 List Price(USD): $6.95 |
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Title: The Big Book of Customer Service Training Games by Peggy Carlaw, Vasudha K. Deming ISBN: 0070779740 Publisher: McGraw-Hill Trade Pub. Date: 01 September, 1998 List Price(USD): $19.95 |
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