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Management Dilemmas: The Theory of Constraints Approach to Problem Identification and Solutions

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Title: Management Dilemmas: The Theory of Constraints Approach to Problem Identification and Solutions
by Eli Schragenheim
ISBN: 1-57444-222-8
Publisher: Saint Lucie Press
Pub. Date: 30 November, 1998
Format: Paperback
Volumes: 1
List Price(USD): $32.95
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Average Customer Rating: 4.8 (5 reviews)

Customer Reviews

Rating: 4
Summary: Toyota Production System is missing
Comment: This book is a good guide for experimented people who has experimented TOC in manufacturing and now needs to apply TOC in service. It sets an outstanding relationship between TOC main concepts, as regarded in factories, and how to yield results in service organization. The best chapter is "Let there be light". Anyway, a remark must be made. Ely ignores the special skills of Toyota Production System in reducing set-up's. He accepts to stop machines as long as stops saling, rather than apply TPS "one-touch exchange die" technique in the constraint, in order to reduce lead-time and reach a segmented market, which would raise sales and improve performance.

Rating: 5
Summary: Gets the TOC juices flowin'
Comment: Mr. Schragenheim has put together a killer collection of business dilemmas, explained them is sufficient detail so as to illustrate the problematic issues, and provided TOC analysis of each.

The book starts out with an intro to TOC, and proceeds to explore a variety of small and large business and projects experiencing problems. You feel like you are reading about, and can identify with real people, as you progress through the book. The issues faced are common, and the thoughts, intuition, and frustrations of the characters familiar. All cases have constraints in need of elevation, and subordination, which Eli illustrates through both written TOC analysis, and through the use of traditional TOC constraint busting diagrams.

"Management Dilemmas", falls smack in between "The Goal", and Dettmers' "Goldratt's Theory of Constraints." It's more in depth than "The Goal", but not as intense as Dettmer's book. If you are just getting your feet wet in TOC this book will not be over your head.

An excellent addition to this book, and all the TOC material out there would be case studies and applications in Dot-Com world. For much less than the cost of a Super Bowl ad (or the 120+ million it took Boo.com to go BOOHOO and belly up in 6 months), companies could come up with a systematic approach to identify, elevate, and exploit constraints, increase throughput, and have a chance of turning a profit.

Rating: 5
Summary: Excellent
Comment: This book shows the diversity and applicability of TOC in a very accessable format. An excellent read.

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