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Title: Managing Violence in the Workplace by Thomas Capozzoli, Steve McVey ISBN: 1-57444-033-0 Publisher: CRC Press Pub. Date: 03 May, 1996 Format: Hardcover Volumes: 1 List Price(USD): $59.95

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Average Customer Rating: 5 (2 reviews)

Rating: 5
Summary: The 5"W's" and 2 "H's" of workplace violence for managers
Comment: This book addresses the concerns of all employes in every type of organization. For managers, HR and Security personnel, it is a guide to understanding the phenomenon of workplace violence, and the procedural preventions and responses. For production workers, it explains why their co-workers sometimes threaten, intimidate,even attack or try to kill their bosses and fellow employees and what to do about it - proactively and reactively. The book is clear and prescriptive. It could have included a bit more on dispute resolution/conflict management among employees.

Rating: 5
Summary: If you hire and fire you need to read this book
Comment: This book explores the case histories of people who have become violent in the workplace. The book provides thought provoking information on how to prevent and protect your workplace from becoming a statistic. The information presented is well documented and is written in a style that is easy for anyone to read.