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Title: Managing People During Stressful Times by Seth Allcorn, Michael A. Diamond ISBN: 1-56720-082-6 Publisher: Quorum Books Pub. Date: 28 February, 1997 Format: Hardcover Volumes: 1 List Price(USD): $88.95

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Average Customer Rating: 5 (1 review)

Rating: 5
Summary: What lies beneath
Comment: As a first line supervisor in a police department, I am required to supervise down and accept from above. This book helps me understand why and how messages from above are received below. I've learned some of the hidden motivators for employees and supervisors alike. This should be required reading for any new supervisor. It will help him understand what is happening beneath the surface of the organization and the people.