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In Action: Managing the Small Training Staff

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Title: In Action: Managing the Small Training Staff
by Carol P. McCoy, American Society for Training and Develo
ISBN: 1-56286-082-8
Publisher: American Society for Training & Development
Pub. Date: 01 March, 1998
Format: Paperback
Volumes: 1
List Price(USD): $49.95
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Average Customer Rating: 4 (2 reviews)

Customer Reviews

Rating: 4
Summary: Excellent collection of real life training experiences.
Comment: As a training consultant I often get tapped by organizations to help design, refine and implement small HRD departments. The training function is often the last HR speciality to be added and one in which HR generalists have the least experience. "Managing the Small Training Staff" offers the reader a wide variety of initiatives and interventions for the reader to review. I have utilized this book in my consulting practice to expose new practioners to a variety of real life training experiences.I particularly appreciate the candor of the writers who elaborate on both successful and unsuccessful efforts.A great case study book for new trainers and a valuable resource for more seasoned practioners!

Rating: 4
Summary: A useful tool for HRD practitioners and students.
Comment: I reviewed this book from the perspective of an instructor teaching graduate level HRD classes. Students in my classes range from aspiring professionals who have no prior HRD experience to those with significant experience. It is always a dilemma to find texts that can meet the needs of all the students; but I think this one can. For the inexperienced student, the 12 cases provide a solid base of information about what the training role is all about, at least in small training departments. For experienced practitioners, it provides examples of how other professionals have addressed opportunities and challenges common to everyone in similar roles. While it does not profess to be a compendium of best practices, it certainly can be used to benchmarks one's own practices.

The twelve cases cover businesses of various sizes and in various industries from a small rural bank to a large multi-national bio-medical manufacturing company. In none of the cases were there more than 5 training staff. The cases are presented using a somewhat standard format: a description of the company, a description of training's mission, role and structure, discussion of some challenges, a success story and some lessons learned.

If anything is lacking in the book, from an instructional standpoint, it is that it does not attempt to analyze or synthesize the information presented. Therefore, while it can be used as a resource for discussion, it likely could not be used as a stand alone text.

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