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Title: Quality Customer Service: How to Win With the Customer (A Fifty-Minute Series Book) by William B., Ph.D. Martin ISBN: 1-56052-599-1 Publisher: Crisp Pubns Pub. Date: November, 2000 Format: Paperback Volumes: 1 List Price(USD): $13.95 |
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Title: Measuring Customer Satisfaction (A Fifty-Minute Series Book) by Richard F., Ph.D. Gerson ISBN: 1560521783 Publisher: Crisp Publications Pub. Date: 01 August, 1993 List Price(USD): $13.95 |
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Title: Attitude: Your Most Priceless Possession (A Fifty-Minute Series Book) by Elwood N. Chapman ISBN: 1560523174 Publisher: Crisp Publications Pub. Date: 01 January, 1995 List Price(USD): $13.95 |
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Title: Calming Upset Customers (50-Minute Series) by Rebecca L. Morgan ISBN: 1560523840 Publisher: Crisp Publications Pub. Date: 01 October, 1996 List Price(USD): $13.95 |
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Title: The Big Book of Customer Service Training Games by Peggy Carlaw, Vasudha K. Deming ISBN: 0070779740 Publisher: McGraw-Hill Trade Pub. Date: 01 September, 1998 List Price(USD): $19.95 |
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Title: Motivating at Work: Empowering Employees to Give Their Best (A Fifty Minute Series Book) by Twyla Dell ISBN: 1560522011 Publisher: Crisp Publications Pub. Date: 01 August, 1993 List Price(USD): $13.95 |
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