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ISO 9000:2000 In a Nutshell, Second Edition

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Title: ISO 9000:2000 In a Nutshell, Second Edition
by Jeanne Ketola, Kathy Roberts
ISBN: 0965044599
Publisher: Paton Pr
Pub. Date: 20 January, 2001
Format: Paperback
Volumes: 1
List Price(USD): $24.95
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Average Customer Rating: 4

Customer Reviews

Rating: 4
Summary: Read before your revisions
Comment: As known by its users; ISO 9000 certificates must be revised and converted into ISO 9000:2000 certificates before December'2003. The book explains changes in the standard in detail, therefore provides a very good understanding of the new version in an easy way. It must be read by internal and external quality auditors besides quality management educators.

Rating: 2
Summary: ISO 9000:2000 In a Nutshell
Comment: I believe this title is mis-leading, since it is written from the perspective of the 1994 standard. Comparing the old standard to the new is a excellent thought, but it should of been reversed. Infusing the old standard into the new, instead of the way it is layed out elements 1-20 interspersed with the new standard. If I were using this book as a resource in helping me capture the intent of the standard I would be sadly disappointed. This book misses the mark.

Rating: 4
Summary: simple and concise
Comment: This is a handy guide for anyone who is already familiar with the 1994 version of the standard. For each of the 20 elements of the old standard, this book offers a summary of what's new (both clarifications and new requirements), what has stayed the same, and what's not included. The book also offers a brief discussion of process management (key to the structure of the new standard) and some tips for transition planning. This is a slender volume, 120 pages including the appendices and index, and it lives up to its title - it's simple and concise. As a transition aid, I find it helpful, brief and accessible.

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