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Title: Business Process Management (BPM): The Third Wave by Howard Smith, Peter Fingar ISBN: 0-929652-33-9 Publisher: Meghan-Kiffer Press Pub. Date: January, 2003 Format: Hardcover Volumes: 1 List Price(USD): $39.95 |
Average Customer Rating: 4.06 (18 reviews)
Rating: 1
Summary: Lots of proselytizing, little guidance
Comment: I got about 100 pages into this book and checked the cover to see if I was reading an L. Ron Hubbard book. There was a lot of trumpeting of the party line "The third wave of BPM is not a fantasy ... or hype. For BPM, like other true breakthroughs, is based in the mathematics ... as opposed to static relational data". Praise the Lord, I'm saved!
There's only one chapter on implementation, and even that provides very generalized guidelines - start small, prove the concept, pat yourself on the back in these ways. Admittedly the audience is so general as to set the lowest common denominator pretty low, but the argument is pretty simple: the old way of provisioning services in IT is restrictive and inefficient. If that's the case, could we not expect to see a glimpse of the new IT business processes that support a BPM management model and encourage its adoption?
If you need to be convinced that managing your environment to your business processes is a good idea, this book delivers that message loud and clear. If you're a believer, though, it does little to put you on the path to salvation.
Rating: 5
Summary: Validation from my real-world experience for this book!
Comment: We have collectively read "BPM, the Third Wave" in our BPMS (Business Process Management System) company and can validate through literally hundreds of engagements we have had with leading companies that Fingar and Smith are both pragmatic and prophetic in their analysis.
Bottom line: this book is a great resource to understand the BPM space.
Don't be afraid of some of the supporting concepts that are there simply to logically prove their hypothesis. (Six Sigma, Process calculi, BPML, Pi-Calculus, etc. - each one is a book in it's own right!) While critical, they are not the core point of the book -- the coming transformation of where business value is going to be generated is.
Little note from the field...technology people are starting to really get it, and end up loving BPM once they actually see and work with one -- and are more empowered than ever to impact the organizations where they work because they can focus on VALUE ADDED tasks.
A true BPMS can get everyone involved in a business process focused on adding value, and that is the best job security you can ask for.
Smith and Fingar do not demonize the role of the IT professional in this book...they simply redefine it in a way that makes perfect sense. In fact, it is obvious in our experience that if you understand and implement a BPM strategy that everyone's role is enhanced from the business side to the IT side.
"Obliterating the IT/Business Divide" is not overstating it at all...
Why should a business analyst (or any process owner) be forced to educate an application programmer on the multiple facets of a given business process, which then gets translated to a programming team, that then gets built into a technology stack, (new or extended) - put into production...only to find out that all of that investment was wasted because a key business condition changed, or worse? (And we wonder where all the money went...)
If you are an IT professional, it is critical you read and understand what is being said in this book so you can proactively manage your career to be that value-added player.
If you are coming at this from the business side...dramatic and sustainable competitive advantage is available to you as a result of BPM if you can grasp it.
Rating: 1
Summary: Pure Fecal Matter - a Waste of paper, ink, and time
Comment: This book is horrendous. The whole concept of BPM and all the consultant idiots who run aound extolling its virtues are just a bunch of people trying to seize the next silver bullet of IT.
BPM has nothing to do with implementation and has everything to do with spending money on crap. Isn't this just workflow revisited.
There are no silver bullets. If you see anyone on your staff reading this crap, talking about this crap, or trying to get you to buy this crap, fire them immediately before they become a cancer to your organization and ruin any chance of getting even one iota of work completed.
BPM is pure pie-in-the-sky garbage.
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Title: Business Process Management: Profiting From Process by Roger Burlton ISBN: 0672320630 Publisher: SAMS Pub. Date: 17 May, 2001 List Price(USD): $45.00 |
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Title: IT Doesn't Matter-Business Processes Do: A Critical Analysis of Nicholas Carr's I.T. Article in the Harvard Business Review by Howard Smith, Peter Fingar ISBN: 0929652355 Publisher: Meghan Kiffer Pr Pub. Date: August, 2003 List Price(USD): $24.95 |
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Title: Workflow Modeling: Tools for Process Improvement and Application Development by Alec Sharp, Patrick McDermott ISBN: 1580530214 Publisher: Artech House Pub. Date: 15 February, 2001 List Price(USD): $79.00 |
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Title: Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes by Paul Harmon ISBN: 1558607587 Publisher: Morgan Kaufmann Pub. Date: 18 December, 2002 List Price(USD): $39.95 |
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Title: Business Process Management (BPM) is a Team Sport: Play it to Win! by Andrew Spanyi ISBN: 0929652029 Publisher: Meghan Kiffer Pr Pub. Date: June, 2003 List Price(USD): $29.95 |
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