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Title: Business Process Management (BPM) is a Team Sport: Play it to Win! by Andrew Spanyi ISBN: 0-929652-02-9 Publisher: Meghan Kiffer Pr Pub. Date: June, 2003 Format: Paperback List Price(USD): $29.95 |
Average Customer Rating: 5 (4 reviews)
Rating: 5
Summary: A Book You can Use!
Comment: We know that to be successful, our organizations have to become "customer driven" and that means improving our business processes across the enterprise. But business processes are boring, and so are most business books. This one is an exception.
Mr. Spanyi makes a strong case that if people collaborate better, the organization can reach its goals - despite the tough economy.
Want to attain that "shared thinking" so necessary in cross-functional teams? This book provides real advice that any business person can use. Best of all, its clear and concise. So, if you are faced with improving the performance of your organization, I highly recommend this book.
Rating: 5
Summary: The Power of Leadership
Comment: In this book Mr. Spanyi's thought leadership is some of the clearest and timeliest I have ever encountered in a business publication. An expert himself, he has (happily) the expert's ability to reduce complex subject matter to an elegantly simple and instructive message. I recommend this book above all others to anyone who may be curious about what it means to be entrepreneurial in the 21st century, which is to say, everyone who must consider their business in light of customer requirements.
Rating: 5
Summary: Business Process Management
Comment: The recent history of business publications has seen a plethora of ideas for addressing the dual challenges of accelerating change of pace and complexity of operation. In his book, Spanyi clearly presents his ideas on how to successfully create and implement Business Process Management (BPM) on an enterprise-wide basis for current and future business success.
He restates and drives home the eternal truth of developing a strategic plan and using business process thinking to get company wide buy-in. He details and explains mistakes of the past and presents his BPM approach as a blueprint for future success. His ideas for implementing strategic cross-functional process design and elimination of traditional barriers such as turf wars are as intellectually stimulating as they are practical and represent a potential formula for success.
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Title: Business Process Management (BPM): The Third Wave by Howard Smith, Peter Fingar ISBN: 0929652339 Publisher: Meghan-Kiffer Press Pub. Date: January, 2003 List Price(USD): $39.95 |
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Title: IT Doesn't Matter-Business Processes Do: A Critical Analysis of Nicholas Carr's I.T. Article in the Harvard Business Review by Howard Smith, Peter Fingar ISBN: 0929652355 Publisher: Meghan Kiffer Pr Pub. Date: August, 2003 List Price(USD): $24.95 |
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Title: Business Process Management: Profiting From Process by Roger Burlton ISBN: 0672320630 Publisher: SAMS Pub. Date: 17 May, 2001 List Price(USD): $45.00 |
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Title: Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes by Paul Harmon ISBN: 1558607587 Publisher: Morgan Kaufmann Pub. Date: 18 December, 2002 List Price(USD): $39.95 |
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Title: Business Process Mapping: Improving Customer Satisfaction by J. Mike Jacka, Paulette J. Keller ISBN: 0471079774 Publisher: John Wiley & Sons Pub. Date: 21 December, 2001 List Price(USD): $49.95 |
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