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Cracking the Case of ISO 9001:2000 for Service

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Title: Cracking the Case of ISO 9001:2000 for Service
by Charles A. Cianfrani, John E. West, Jack West
ISBN: 0-87389-554-1
Publisher: ASQ Quality Press
Pub. Date: 01 July, 2002
Format: Spiral-bound
Volumes: 1
List Price(USD): $15.00

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