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Title: Quality Leadership and Management in the Hospitality Industry by Robert H. Woods, Judy Z. King ISBN: 0-86612-069-6 Publisher: Educational Inst of the Amer Hotel Pub. Date: 01 February, 1996 Format: Paperback List Price(USD): $71.95

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Average Customer Rating: 3 (1 review)

Rating: 3
Summary: For School
Comment: I had to buy this for a university class. Just didn't get much out of it. Maybe the book could be taught a little better. It just didn't give me anything new aka it reconfirms common sense.

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