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Title: Quality Alone Is Not Enough (Ama Management Briefing) by Philip R. Thomas, Larry J. Gallace, Kenneth R. Martin ISBN: 0-8144-2349-3 Publisher: AMACOM Pub. Date: 01 August, 1992 Format: Paperback Volumes: 1 List Price(USD): $12.95

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Average Customer Rating: 5 (1 review)

Rating: 5
Summary: Immediately Applicable to improving the business.
Comment: Provides outstanding insight into the interactive relationships between business velocity (speed) and quality. The concept of First Pass Yield is outstanding and broadly applicable to many business processes.