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Title: Mail Surveys : Improving the Quality by Thomas W. Mangione ISBN: 0-8039-4663-5 Publisher: Sage Publications Pub. Date: 30 August, 1995 Format: Paperback Volumes: 1 List Price(USD): $33.95

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Average Customer Rating: 5 (1 review)

Rating: 5
Summary: Excellent, very useful book!
Comment: I was looking for an comprehensive book about mail surveys and bought three books. The Mangione's book was the best and the shortest.