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Telephone Triage Protocols for Nurses

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Title: Telephone Triage Protocols for Nurses
by Julie K. Briggs
ISBN: 0-7817-2786-3
Publisher: Lippincott Williams & Wilkins Publishers
Pub. Date: January, 2002
Format: Spiral-bound
Volumes: 1
List Price(USD): $43.95
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Average Customer Rating: 4.83 (6 reviews)

Customer Reviews

Rating: 5
Summary: Excellent Book
Comment: If the armed forces uses it and bases their clinical practice guidelines on it, it's got to be good, right? It is. I use this book in nurse telephone triage for a military pediatric clinic with 2700 patients. The book is spiral bound and easy to flip pages, and the pages stay open to the topic you are using. Topics are alphabetized which saves time when searching for a certain topic. There is a very useful table of contents at the front. The home care instructions are straight forward and acceptable to our parents. It doesn't have all the topics you would need (that's what pediatricians are for), but tab topics you use most, add a drug book and a pediatrician, and you're ready to go.

Rating: 5
Summary: The most comprehensive/user freindly telephone triage book.
Comment: When it came time to select a book to use as a guideline for triage assessment, I searched through 15 books and a couple of computerized systems. This book is the easiest to follow, without being too simplistic. The format is exceptional and key questions are clear, concise and still open-ended enough to prevent "leading" your patient. There are cross-references for each complaint, as well as home care measures for each ailment. The final points are the blank formatted pages for writing your own protocols, and tracking charts to complete QA. 5 stars hardly seem enough!

Rating: 5
Summary: The one book to have!
Comment: I have read and used several telephone triage books for our very busy department. This is the one book our staff uses first and most. The patient complaints are laid out by system, making the protocols quick to find and easy to follow. I recommend it to anyone!

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