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Title: IT Investment: Making a Business Case by Dan Remenyi ISBN: 0-7506-4504-0 Publisher: Butterworth-Heinemann Pub. Date: 02 November, 1999 Format: Paperback Volumes: 1 List Price(USD): $54.95 |
Average Customer Rating: 5 (1 review)
Rating: 5
Summary: Business case development done right - highly recommended!
Comment: The primary audiences of this book are: (1)IT governance boards for whom the summaries at the end of each of the eleven chapters will provide ample information, (2) program management offices, which can use this book as the basis for business case standards, policies and procedures, (3) upper IT management who will greatly benefit from the skillful blending of strategy and cost management, and who will also get excellent ideas about how to better support their business customers, and (4) project managers. For the last group this book represents a valuable resource - PMs managing projects in accordance with the British standard called PRINCE2 will have a ready made reference for business case development, which is a requirement for the Managing Stage Boundary (SB) process, and those who are working within the U.S. standard defined by the Project Management Institute's Project Management Body of Knowledge (PMBOK) will find that this book will greatly augment the scope knowledge area and associated processes.
Each chapter follows in a sequence. Chapter 1 introduces the author's model and how it will benefit you. Pay close attention here because chapters that follow require hard work and commitment from many stakeholders. This means resistance, and you'll find the material here useful if you wind up in the odd position of making a *business case* for implementing a business case methodology.
Chapter 2 covers preparing a business case. I like the way the author breaks down the elements of an IT business case and how it's cast into a process. The next chapter discusses how to objectively evaluate a business case and is another highlight of this book. Strategy and analysis are blended in Chapter 4, which covers the business outcome. This chapter has some interesting approaches, including the development of a macro model (with an example provided), and how this is decomposed into micro models that examine factors and assumptions from which to derive a quantifiable business benefit. What makes the approach here so interesting is the relationships between and among the micro models are also carefully examined using a "Meso" model (this model type is commonly used to analyze complex physical interrelationships in weather forecasting). Common sense needs to be applied here - you will not use the entire array of techniques to support a minor project. On the other hand, a strategic decision like web-enabling an enterprise or a high-value e-commerce initiative certainly should be subjected to the painstakingly detained process given in this chapter.
Stakeholders, strategic alignment of IT to business and technology issues are the topics of Chapters 5 through 7, each of which contains essential information for implementing the author's business case approach. Project managers will greatly appreciate the material in Chapter 8, which covers risk identification and management. I like the 3x3 IT project risk framework provided. Chapter 9 is a thorough treatment of business case accounting (also known as cost/benefit analysis). Here Mr. Remenyi dissects the topic with precision, covering cost items, estimate sources (cost and benefit), and a number of analysis techniques. This is one of the best chapters in my opinion.
Chapters 10 and 11 are devoted to evaluating, weighing and prioritizing business cases, and how to effectively use business cases in conjunction with project management. The latter is completely consistent with the PRINCE2 method I mentioned earlier. The remainder of the book consists of a case study, and appendices that provide an extensive collection of questionnaires and forms, and a nicely done description of financial measures used in cost-benefit analysis.
It all boils down to whether or not you are serious about developing business cases and doing them right. If you are this book is essential. I give it five stars for thoroughness and the added value of more forms and checklists than I've ever seen collected between two covers.
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Title: Budgeting Basics & Beyond: A Complete Step-By-Step Guide for Nonfinancial Managers by Jae K. Shim, Joel G. Siegel ISBN: 0133122328 Publisher: Prentice Hall Press Pub. Date: 14 November, 1994 List Price(USD): $26.00 |
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Title: Making Technology Investments Profitable: ROI Roadmap to Better Business Cases by Jack M. Keen, Bonnie Digrius ISBN: 0471227331 Publisher: John Wiley & Sons Pub. Date: 08 November, 2002 List Price(USD): $49.95 |
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Title: Project Management : Best Practices for IT Professionals by Richard Murch ISBN: 0130219142 Publisher: Prentice Hall PTR Pub. Date: 04 October, 2000 List Price(USD): $39.99 |
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Title: Software Project Survival Guide by Steve C McConnell ISBN: 1572316217 Publisher: Microsoft Press Pub. Date: 14 November, 1997 List Price(USD): $24.99 |
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Title: Principles of Information Security by Michael Whitman, Herbert Mattord ISBN: 0619063181 Publisher: Thomson Learning Pub. Date: 16 December, 2002 List Price(USD): $67.95 |
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