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Title: If Only We Knew What We Know : The Transfer of Internal Knowledge and Best Practice by Carla O'dell, C. Jackson Grayson ISBN: 0-684-84474-5 Publisher: Free Press Pub. Date: 10 November, 1998 Format: Hardcover Volumes: 1 List Price(USD): $30.00 |
Average Customer Rating: 4.54 (13 reviews)
Rating: 5
Summary: One of the best knowledge management book I've ever read
Comment: The authors of this book will not try to seduce you with another 'management recipe' or fad. Knowledge will ultimately become the only sustainable advantage for companies of the future. Unfortunately, most companies do not realize that they internally possess unexplored knowledge on their own human, customers, and structural capital. This book will clearly demonstrate on how to extract out and share our internal knowledge and best practice, so we can use them to create our value propositions. In addition to rich case analyses and stories, this book will also guide you to start your own knowledge program. Read this book and put it into action. Also recommended: The Knowledge-Creating Company by Nonaka and Takeuchi.
Rating: 4
Summary: The FIRST book to put in your knowledge practices library
Comment: "Where should our business unit start in our goal to use knowledge to create greater value?" I am often asked this question as a principal Consultant to the Corporate University of a Fortune 100 Company . The answer now is easy - and tangible - I hand them a copy of this book. O'Dell and Grayson have created a knowledge transfer book that is well researched, easy to read, practical and insightful. From the very first chapter where they report the key insight - that knowledge is both tacit and explicit - the book is a gold mine of information. Their clear explanations of what is and is not working in successful "knowledge transfer" companies makes the book immediately useful. Plain language descriptions of the six barriers that hinder transfer of know-how will strike a chord with all levels in the organisation. Showing people paragraphs like "We're different" and "Sorry - I'm too busy" generates an instant interest. The book presents lessons learned in the important aspects of people (culture), processes, technology and infrastructure. Pearls of wisdom like why a company should "understand first, measure second" are spread throughout the book. The constant references to other sources of information and to practices at well known companies make the book itself a best practice in explicit knowledge sharing. And O'Dell and Grayson have include one section that many of the best sellers do not - "Where to start Monday morning". I would like to have seen more on "tacit" knowledge sharing. Perhaps the book will inspire someone to build on a great foundation and publish something practical on that.
Rating: 3
Summary: Solid Theory, But More Execution Tasks Needed
Comment: This book focuses on making the case for a knowledge management system. If you're already convinced and need specific, measurable steps, try a different book.
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Title: Working Knowledge by Thomas H. Davenport, Laurence Prusak ISBN: 1578513014 Publisher: Harvard Business School Press Pub. Date: May, 2000 List Price(USD): $19.95 |
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Title: The Complete Idiot's Guide to Knowledge Management (Complete Idiot's Guides (Lifestyle Paperback)) by Melissie Clemmons Rumizen ISBN: 0028641779 Publisher: Penguin Putnam Pub. Date: 09 August, 2001 List Price(USD): $19.95 |
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Title: Harvard Business Review on Knowledge Management (Harvard Business Review Series) by Peter F. Drucker, David Garvin, Leonard Dorothy, Straus Susan, John Seely Brown ISBN: 0875848818 Publisher: Harvard Business School Press Pub. Date: 01 September, 1998 List Price(USD): $19.95 |
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Title: Knowledge Management Toolkit, The: Practical Techniques for Building a Knowledge Management System by Amrit Tiwana ISBN: 0130128538 Publisher: Prentice Hall PTR Pub. Date: 07 December, 1999 List Price(USD): $44.99 |
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Title: Common Knowledge: How Companies Thrive by Sharing What They Know by Nancy M. Dixon ISBN: 0875849040 Publisher: Harvard Business School Press Pub. Date: March, 2000 List Price(USD): $29.95 |
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