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Title: The Basics of Process Mapping by Robert Damelio ISBN: 0-527-76316-0 Publisher: Quality Resources. Pub. Date: 01 July, 1996 Format: Paperback Volumes: 1 List Price(USD): $9.95 |
Average Customer Rating: 2.75 (8 reviews)
Rating: 3
Summary: High level book
Comment: Very good but high level and not geared towards any specific type of processes. Good for beginners. very thin book...
Rating: 2
Summary: It is just real "Basics" for non-engineer.
Comment: This book is just good for the one who've never experienced with process mapping before, it just provided the real basics, for anyone who want to get start. The author used examples from transactional process ( sale order), engineer who read and would like to see engineering process map example would not get from this book..
The book focused on 2 types of process mapping methods. I like the points that author brough about the applicaton of process mapping in various areas that highlighted in chapter 6.
Overall I would rate this book for 2, as in engneering expectation.
Rating: 2
Summary: I'd give it 5 Stars if ...
Comment: ... it's not much of a book. It's more like apamphlet. It has helped me though, and can make it easier to draw"correct" process flow diagrams. But anyone who has had experience in Process Mapping doesn't need this book! Visio has more information about Process Mapping than this book. AS I said, it is very basic but helpful to glace at, It'd be a lot better if the price was at least half.
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Title: Mapping Work Processes by Dianne Galloway ISBN: 0873892666 Publisher: ASQ Quality Press Pub. Date: 01 July, 1994 List Price(USD): $25.00 |
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Title: Business Process Mapping: Improving Customer Satisfaction by J. Mike Jacka, Paulette J. Keller ISBN: 0471079774 Publisher: Wiley Pub. Date: 21 December, 2001 List Price(USD): $49.95 |
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Title: Flowcharts: Plain & Simple: Learning & Application Guide by Joiner Associates Staff ISBN: 1884731031 Publisher: Oriel, Incorporated Pub. Date: 01 July, 1995 List Price(USD): $19.95 |
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Title: Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement by H. James Harrington, Erik K. C. Esseling, Harm Van Nimwegen, E. K. C. Esseling, H. Van Nimwegen ISBN: 0070267790 Publisher: McGraw-Hill Trade Pub. Date: 01 April, 1997 List Price(USD): $41.95 |
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Title: Process Mapping : How to Reengineer Your Business Processes by V. Daniel Hunt ISBN: 0471132810 Publisher: Wiley Pub. Date: 05 January, 1996 List Price(USD): $40.00 |
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