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Out of the Crisis

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Title: Out of the Crisis
by W. Edwards Deming
ISBN: 0-262-54115-7
Publisher: MIT Press
Pub. Date: 11 August, 2000
Format: Paperback
Volumes: 1
List Price(USD): $29.95
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Average Customer Rating: 4.78 (27 reviews)

Customer Reviews

Rating: 5
Summary: Where Quality Begins
Comment: I first became aware of Dr. Deming through the Deming Management method. He affected so much change in Japan and was not known here in the USA. The chief reason for his lack of success here was probably that eliminating fear, one of his 14 points, has never really been a management method of American Management. Today people fear losing jobs, his method of quality was to lead to more jobs and more quality utilizing American pride in work. I do think his method had an impact, look at companies like Xerox, and others who continually improved, yet, our economy is so short sighted, we never seem to get past the view of everything this Quarter...we need to have a broader perspective. I find my coworkers in America to be very hard working people who have pride in what they do and accomplish. If only we would remember the red beads, we would get quality if we provide quality material. Demings last seminar was held in Pasadena, I wanted to go to that, yet I hesitated and well, had to learn from a friend second hand. This is a must buy for anyone who will manage people, engineers and corporations.

Rating: 5
Summary: Deming, the Root Cause of Quality Improvement
Comment: Having "seen the light" as spoken by Deming, I highly recommend this book and Deming's "The New Economics" to anybody interested in not only quality and business, but anybody working. If you aren't in a position having the power to change your workplace, be prepared to bite your lip when conventional management is used.
When you look at Six Sigma you can see much of Dr. Demings work and thoughts being used, thus one persons short review that Dr. Deming is the real father of Six Sigma. Six Sigma brings more of the cost savings aspect to process improvement which appeals to conventional business.
While people can look at Japan and say they are down now and Dr. Deming is wrong, there are plenty of Japanese companies that follow Dr. Deming's teachings still that are clobbering the competition. Toyota, the 2nd largest auto manufacturer in the world now (yes, ahead of Ford by most accounts) uses his teachings.
Don't just read the words, understand what is being said and learn from Dr. Deming.

Rating: 5
Summary: Brilliant!
Comment: It's a shame Deming was only listened to after American Industry humiliated itself in the international markets. It's a bigger shame that they forget their mistakes after realizing them for a while.

Deming is unquestionably one of the most original and brilliant thinkers of last century. This book WILL cause you to change your thinking about your job.

You don't have to be a statistician to understand this book either, b/c the crux of it has to do with a philosophy, and a very intelligent one at that, much more than math.

I liked this book so much, that I purchased a rather expensive autorgraphed version on an auction site, becuase it's really a masterpiece.

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