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Title: IT Systems Management: Designing, Implementing, and Managing World-Class Infrastructures by Rich Schiesser ISBN: 0-13-087678-X Publisher: Prentice Hall Pub. Date: 11 December, 2001 Format: Hardcover Volumes: 1 List Price(USD): $44.99

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Average Customer Rating: 4.58 (26 reviews)

Rating: 4
Summary: Great ITIL based overview of Systems Management
Comment: This is a great book for IT managers who need a reference book with stepwise procedures to help plan, implement and manage any area of IT Systems.

Rating: 5
Summary: Useful
Comment: IT Systems Management is a valuable reference for the whole IT community.
It is written in a clear style, with a lot of useful lists and worksheets.
I definitely recommend it.

Rating: 5
Summary: Schiesser Review
Comment: In "IT Systems Management", Mr. Schiesser documented his wealth of life experiences, and created a roadmap for those of us in the business of making "IT" happen. The book offers concepts in an easy to understand format, and couples them with templates that can be used in real-world situations. Its use as a reference tool should not be understated.

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